Product Information
Q: Can I speak to someone about technical product information?
A:
- Try our live support (Mon-Fri, 8:00AM - 8:00PM ET)
- Email technical support: tech_support@newark.com
- Call technical support: 1 877 736 4835 (Mon-Fri, 8:00AM - 8:00PM ET)
Q: Can I get help to find a product?
A:
- Try our live support (Mon-Fri, 8:00AM - 8:00PM ET)
- Email technical support: tech_support@newark.com
- Call technical support: 1 877 736 4835 (Mon-Fri, 8:00AM - 8:00PM ET)
Q: How do the search filters work?
A: Check the box to filter by selected parameters then click “Apply”.
For parametric filters, the available filters will automatically update with each selection, however you still need to click “Apply” to see the updated product list that matches your filter selection.
You can disable the automatic update by unchecking the “Auto Apply filters” check box above the parametric boxes.
For more information visit the Searching for Products page.
Related Links
Q: How do I stop product notifications?
A: Simply Log In and go to the My Account: Product Notifications and follow the instructions provided for removing a notification.
Related Links
Q: What is a substitute item?
A:
- An exact substitute is functionally identical (same form, fit and function) but has a different unit of measure from the same manufacturer.
- An upgrade substitute is a product that has been improved by the same manufacturer.
- A suggested substitute is a product that is functionally similar with similar form and fit.