At Newark/element14 we have more than 10 years of experience successfully helping customers maximize their eProcurement goals. We offer the broadest selection of electronics and proven best practices: a dedicated eProcurement team, a comprehensive ramp-up program and technological capabilities that enable us to work with any spend management system.
Our global eProcurement team has worked with FORTUNE 500 companies around the world, ensuring successful delivery of their spend management objectives on global, regional or local rollouts.
Dedicated Support Team
A point of contact is assigned to each customer to provide ongoing support, before, during and after implementation. Having a dedicated point of contact ensures easy access to Newark/element14 capabilities and provides a focal point on customer requirements. We also maintain a support hot line at 1.877.363.9275, allowing customers to speak with a member of the team when their assigned contact is unavailable. The team can also be emailed at email@example.com.
Customized Ramp-up Program
Employing a variety of formats, our eProcurement team organizes and leads an ongoing training program, customized to drive company-wide adoption at all levels.
Classroom and one-on-one training sessions held independently or as part of a company's training program.
Tips and tools to facilitate using Newark/element14's dynamic PunchOut/Round Trip environment, demonstrated via a live interactive web conference.
Lunch & Learn
Over lunch (provided by Newark/element14) users learn about Newark/element14's eProcurement.
Maverick Spend Report
Adoption reports outline who is using, and not using, the system. The maverick report provide a great insight on what channels are been used to purchase from Newark/element14: eProcurement and non-eProcurement. A great way to promote system use and target non-adopters.
Support eProcurement Plataforms