Update Product Preferences

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Get email offers and information for the products you need

When you register on the site, you can indicate product categories you are interested in by going to the Product Preferences under My Account. You will receive emails related to the categories that you select in this section.

NOTE: Email messages will be sent to the address you have entered under your My Account: Personal Information.

There are also settings for general preferences under My Account: Personal Information that may affect the sending/not sending of email messages depending on the options you have selected there.

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My Account

Q: How do I reset/change my password?

Forgot Password

If you have forgotten your password, you can easily request your password to be reset.

Change password

If you remember your current password, simply Log In and go to the My Account: Change password page and follow the instructions provided.

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Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.

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Q: How do I change my billing/invoice address?
A: You may submit a request to update your invoice address by Logging In and going to your Address Book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.

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Q: How do I get set up to pay on account?
A: You may request a trade account when you register and place your first order on this site.

NOTE: Orders may be delayed while business credit verification is performed.

You can also contact us to set up an account.

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Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms:.
  • a-z  A-Z  0-9
  • All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)