Update Order Preferences

Set your default checkout options with order preferences

For returning customers, you can designate which account, addresses, and payment method you would like to be used as the default for repeat/express checkouts in the Order Preferences section under My Account.

Order preferences can be set for your addresses, payment, and shipping preferences.

You can create and then set address and credit/debit card information before your first order by going to the respective sections under the My Account.

My Account

Q: How do I reset/change my password?
A:

Forgot Password

If you have forgotten your password, you can easily request your password to be reset.

Change password

If you remember your current password, simply Log In and go to the My Account: Change password page and follow the instructions provided.

Related Links

Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.

Related Links

Q: How do I change my billing/invoice address?
A: You may submit a request to update your invoice address by Logging In and going to your Address Book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.

Related Links

Q: How do I get set up to pay on account?
A: You may request a trade account when you register and place your first order on this site.

NOTE: Orders may be delayed while business credit verification is performed.

You can also contact us to set up an account.

Related Links

Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms.
  • a-z, A-Z, 0-9
  • All punctuations and most special characters except ‘|’ & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)