Q: What does it mean when a part is backordered?
A: Occasionally, demand for certain products can lead to them being temporarily ‘out of stock’. However, if you still want this item and don't mind waiting, we are happy to accept orders and ship it free of charge once stock becomes available.
Q: Can I download or email my cart?
If you want to save your cart online for purchase later you can use the saved carts
Q: What are order minimums and multiples?
A: Certain products like resistors or cable come in reels or packs of set length or quantity. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities.
Q: How do I apply a voucher code to my order?
You can enter a voucher code on the shopping cart page
. When you have entered a valid voucher code, press the “Apply” button and the cart total should display the updated discounted total.
Q: How do I check out from my saved cart?
You cannot directly check out from the saved cart page. You must add items from a saved cart to your current cart for check out. For more details visit the Saved Carts
Q: Can I save my shopping cart and complete my order later?
A: Yes. In the shopping cart, you can save your cart by entering the name of your choice in the Save cart field, then click "Save cart". The saved cart is then available in My Account.
Q: Can I speak to someone about a problem on the website?
- Try our live support (Mon-Fri, 8:00 AM - 8:00 PM CST)
- Email web site support: firstname.lastname@example.org
- Phone web site support: 1 800 639 2758
Q: Is this shipping to a U.S. freight forwarder for export?
A:A freight forwarder exports your shipment for you. If you are shipping to a freight forward service, we are required to ask for the address of the ultimate destination.
Q: What is the character limitation for Purchase Order (PO) number?
A: Maximum 17 character is allowed for PO number.