Billing & Payment

We offer a choice of billing and payment options during the checkout process

  • Request to pay on a new business account when you checkout
  • Use of an existing account (online or offline account)
  • Use a credit / debit card

NOTE: If you are an existing phone, fax, or email customer, your online account will be linked to your offline account automatically when you register. You must register before logging in for the first time.

Request / Link to Newark element14 Account

  • If you are a returning customer, your account number(s) will appear here and should be preselected. If you have more than one account there will be a menu to select the account you want to use for your current order.
  • If your account number does not appear here or you have only ordered by fax/phone/email previously, you can select "Join existing credit account" and be sure to enter and/or check the addresses and payment information.
  • For first time customers, you can select “I don’t need a credit account
  • Whether you are a new or returning customer, you may "Request new credit account" if you want to start a new account on credit for your order. You will need to enter the addresses and payment information for the order.
  • If you do not remember your account number, then you may choose "Join existing credit account" and be sure to enter and/or check the addresses and payment information.
See more info on opening an account

Selecting Your Billing Method

If your account allows for credit/debit card purchases, you may select that option from this menu.

NOTE: The fields for entering your credit/debit card information will not appear unless you have selected that for your billing option.

Otherwise, please select "Trade Account" to have your order billed to the account selected or indicated in the Request / Link to Newark element14 account list. Orders submitted on Requests for new credit account may be held pending credit verification. Please see the terms and conditions for opening a trade account for the first time.

Card Security Number (CV2)

Location of Security Code

Visa, MasterCard, Discover Card:
Look on the back of the card. Please enter the last 3 digits from the end of the signature box.

American Express Card:
Look on the front of the card. Please enter the smaller 4 digits that appear above the credit card number on either the right or left side.

Placing Orders

Q: What does it mean when a part is backordered?
A: Occasionally, demand for certain products can lead to them being temporarily ‘out of stock’. However, if you still want this item and don't mind waiting, we are happy to accept orders and ship it free of charge once stock becomes available.
Q: Can I download or email my cart?
A:If you want to save your cart online for purchase later you can use the saved carts feature.
Q: What are order minimums and multiples?
A: Certain products like resistors or cable come in reels or packs of set length or quantity. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities.
Q: How do I apply a voucher code to my order?
A: You can enter a voucher code on the shopping cart page. When you have entered a valid voucher code, press the “Apply” button and the cart total should display the updated discounted total.

Related Links

Q: How do I check out from my saved cart?
A: You cannot directly check out from the saved cart page. You must add items from a saved cart to your current cart for check out. For more details visit the Saved Carts page.

Related Links

Q: Can I save my shopping cart and complete my order later?
A: Yes. In the shopping cart, you can save your cart by entering the name of your choice in the Save cart field, then click "Save cart". The saved cart is then available in My Account.
Q: Can I speak to someone about a problem on the website?
A:
  • Try our live support (Mon-Fri, 8:00 AM - 8:00 PM CST)
  • Email web site support: websupport@newark.com
  • Phone web site support: 1 800 639 2758
Q: Is this shipping to a U.S. freight forwarder for export?
A:A freight forwarder exports your shipment for you. If you are shipping to a freight forward service, we are required to ask for the address of the ultimate destination.
Q: What is the character limitation for Purchase Order (PO) number?
A: Maximum 17 character is allowed for PO number.